Privacy Policy

Effective Date: September 30, 2025

Idaho Bros Curb and Landscape
3810 Onyx St
Meridian, ID 83642-6716
Phone: (208) 520-8638
Email: [email protected]

Introduction

Idaho Bros Curb and Landscape ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or interact with our business.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a quote or estimate

Schedule services

Contact us via phone, email, or contact forms

Sign service agreements

Make payments

Subscribe to our newsletter or marketing communications

This information may include:

Full name

Property address

Mailing address (if different)

Email address

Phone number

Payment information (credit card details, billing address)

Project details and preferences

Communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

IP address

Browser type and version

Device type (computer, mobile, tablet)

Operating system

Pages viewed and time spent on pages

Referring website

Date and time of visit

Clickstream data

1.3 Location Information

We may collect location information from your property address to provide accurate quotes, schedule services, and plan project logistics.

1.4 Project Information

We collect information about your property, including:

Property photos

Site measurements

Soil conditions

Existing landscape features

Project specifications

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

Providing quotes and estimates

Scheduling and completing landscape services

Communicating about your project

Processing payments

Delivering contracted services

Following up on completed work

2.2 Business Operations

Managing customer relationships

Maintaining project records

Improving our services

Training staff

Quality assurance

2.3 Marketing and Communications

Sending service reminders and seasonal maintenance tips

Providing promotional offers and updates (with your consent)

Sharing company news and updates

Requesting feedback and reviews

2.4 Legal and Safety

Complying with legal obligations

Protecting our rights and property

Preventing fraud

Ensuring safety on job sites

Resolving disputes

2.5 Website Improvement

Analyzing website traffic and user behavior

Improving website functionality and user experience

Optimizing content and navigation

3. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us with:

Payment processing (credit card processors)

Website hosting and maintenance

Email marketing services

Accounting and bookkeeping

Insurance providers

Material suppliers (when necessary for project completion)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

Valid legal processes (subpoenas, court orders)

Government investigations

Requests from law enforcement

Protection of our rights and safety

Enforcement of our Terms and Conditions

3.3 Business Transfers

If Idaho Bros Curb and Landscape is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.

3.4 With Your Consent

We may share information with third parties when you give us explicit permission to do so.

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us recognize your browser and remember your preferences.

4.2 How We Use Cookies

We use cookies to:

Remember your preferences

Analyze website traffic

Improve user experience

Track website performance

Facilitate secure login (if applicable)

4.3 Types of Cookies We Use

Essential Cookies: Necessary for website functionality

Analytics Cookies: Help us understand how visitors use our site

Marketing Cookies: Used to deliver relevant advertisements

4.4 Cookie Control

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. Note that disabling cookies may affect website functionality.

5. Third-Party Links

Our website may contain links to third-party websites, including:

Social media platforms (Facebook, Instagram, etc.)

Supplier websites

Review platforms

Industry associations

We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

6. Data Security

6.1 Security Measures

We implement reasonable security measures to protect your personal information, including:

Secure servers and encrypted connections (SSL)

Restricted access to personal information

Regular security assessments

Staff training on data protection

Secure payment processing systems

6.2 Limitations

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6.3 Data Breaches

In the event of a data breach that compromises your personal information, we will notify you in accordance with applicable Idaho and federal laws.

7. Data Retention

7.1 Retention Period

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy

Comply with legal obligations (tax records, contract documents)

Resolve disputes

Enforce our agreements

7.2 Project Records

We typically retain project records, including contracts, photos, and communications, for a minimum of 7 years for business, legal, and warranty purposes.

7.3 Marketing Data

If you subscribe to marketing communications, we retain your contact information until you unsubscribe or request deletion.

8. Your Privacy Rights

8.1 Access and Correction

You have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Update your contact details and preferences

8.2 Opt-Out of Marketing

You may opt out of marketing communications at any time by:

Clicking "unsubscribe" in our emails

Contacting us at [email protected]

Calling us at (208) 520-8638

Note: Opting out of marketing does not affect service-related communications about your project.

8.3 Data Deletion

You may request deletion of your personal information, subject to:

Legal retention requirements

Ongoing contractual obligations

Legitimate business needs (warranty support, dispute resolution)

8.4 Do Not Track

Some browsers have "Do Not Track" features. Our website does not currently respond to Do Not Track signals.

9. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will delete the information.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information we collect

Right to delete personal information

Right to opt-out of sale of personal information (we do not sell personal information)

Right to non-discrimination for exercising your rights

To exercise these rights, contact us at [email protected].

11. Photography and Project Images

11.1 Project Photography

We photograph completed projects for portfolio, marketing, and documentation purposes. By agreeing to our services, you grant us permission to photograph your property and use these images for business purposes.

11.2 Opt-Out

If you prefer that we not use photos of your project for marketing, please notify us in writing. We will honor your request while maintaining photos for our internal records.

11.3 Social Media

Project photos may be shared on our social media platforms (Facebook, Instagram, etc.). We do not include identifying information (names, addresses) in social media posts unless you specifically grant permission.

12. Email and SMS Communications

12.1 Service Communications

We send service-related communications via email and SMS, including:

Quote confirmations

Appointment reminders

Project updates

Payment confirmations

Warranty information

These communications are essential to service delivery and cannot be opted out of while you have an active project.

12.2 Marketing Communications

With your consent, we may send:

Seasonal maintenance reminders

Special offers and promotions

Company updates

Educational content

You may opt out of marketing communications at any time without affecting service communications.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We will notify you of significant changes via:

Email to your registered address

Prominent notice on our website

Notice in your next service communication

Your continued use of our services after changes indicates acceptance of the updated Privacy Policy.

14. Contact Information

14.1 Privacy Questions

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Idaho Bros Curb and Landscape
Privacy Officer
Mailing Address: 5796 S Hunter Trail Way, Meridian, ID 83642-5401
Email: [email protected]
Phone: (208) 520-8638

14.2 Request Processing

We will respond to privacy requests within 30 days of receipt. For complex requests, we may require additional time and will notify you accordingly.

15. Consent

By using our website, requesting services, or providing your personal information to Idaho Bros Curb and Landscape, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our website or services.

Last Updated: September 30, 2025

© 2025 Idaho Bros Curb and Landscape. All rights reserved.